This is the History of and Reporting Guide for Benchmark Young Adult School in Redlands, CA

(aka Benchmark Transitions)


On this page you will find incomplete staff and complaint histories with sources cited, the general advisory against segregated congregate care with sources cited, and a reporting guide for those unlawfully harmed or firsthand witnesses to unlawful harm by or at this location to report violations of the law to the proper authorities/law enforcement.  The staff list itself will not be updated with additional names out of a sense of fairness where those providing the names ask for anonymity or confidentiality.  This program is no longer eligible for merciful release as a guest sermon is on file.  However, it can graduate the COPE Conversion Program by meeting the Honesty In Marketing Standards (HIMS) or permanently close to be removed from the watch-list/released from the COPE Conversion Program.  If permanently closed prior to graduation, it will be buried in the virtual graveyard.




Additional Information
Jayne Longnecker-Harper CEO/Founder  
Shelley Skaggs Marketing/Admissions  
Dana Drury CFO  
Darren Longnecker Information/Operations Officer  
Joelle Walters Chief Operating Officer  
Samantha Davis Admissions  
Kristin Byrom Outreach Specialist  
Jim Powell Clinical Director  
James Stephen Maurer Psychiatrist  
Michael Valdez Addictions/Detox Services  
Tina Collins Therapist  
Amanda Reyes Asst. Clinical Director  
Mary Gibson Therapist/Team Leader  
Cassandra Barth Counselor  
Judith Diaz Nurse  
Tiffany Atalla Therapist  
LaToya S. Boone Program Manager  
Mario Trujillo Senior Case Mgr.  
Ishmael Robles, Jr. Case Mgr.  
Michael Clements Case Mgr.  
Gerald Peters Case Mgr.  
Jennifer Mendoza Case Mgr.  
Kelly Liebel Case Mgr.  
Larry Aragon Case Mgr.  
Paul "Steve" Ornelas Resident Advisor Mgr.  
Yvonne Spann Resident Supervisor  
Fernando Quiroz Asst. Resident Supervisor  
Cherie Mitchell Asst. Resident Supervisor  
Michael Archie Resident Advisor  
Sheri Martin Resident Advisor  
Margo Brandon Resident Advisor  
Victor Drake Resident Advisor  
Naomi Garnica Resident Advisor
Kelly DeAngelis Resident Advisor  
Nicholas Spaniak Resident Advisor  
Soledad Arellano Resident Advisor  
Cathy Carroll Health Care Tech.  
Bhavin Shah Health Care Tech.  
Lupe Larrito Resident Advisor  
Stephanie Horn Education Coordinator  
Donald J. Harper Mgr. of Work Education  
Tina Stumpf Food Services/Facilities Mgr.  
Ronnie Armendarez Job Coach  
Tammy Goulet Academic Aide  
Dawn Tardiff Business Mgr.  
Dianna Randles Front Office Mgr.  
Tina Jacob Accountant  
Rachelle Tang Utilization Review  
Patti Rudolf Utilization Review  
Lavinia Livai Medical Billing  
Valerie Anderson Admin. Asst.  
Katie Jolley Equine Specialist  
Christine Mortensen Program Associate  
Steve Vander Velden Support Services  
Tom Skaggs Facility Superintendent  
Tammy Asevedo Housekeeping  
Andrea Calzada Facilities/Housekeeping  
Nicholas Smith Chef/Support Services  
Ethan Drury Support Services Asst.  
External Link:
External Link:
External Link:


All segregated congregate care providers, including those on our watch-list, are welcome to contact us to correct any information or provide additional data that may assist with delivering the whole truth to the public.  The HEAL Mission of COPE (HEAL) found in many cases where this offer has been abused or resulted in revealing additional basis for our concerns. For some examples see feedback.  Now, we are willing to look at the facts and may have questions or require documentation backing up any claims.  We do verify licensing, academic backgrounds, and other qualifications when investigating and researching programs on our watch-lis/enrolled in the Conversion Program to assist consumers seeking additional information on such programs or victims requiring assistance with getting corroborating evidence of their claims.  We do that in order to make sure the information we provide is accurate and verified and cite our sources.  In the event any information we've posted is in error, we're happy to make a correction. 

HEAL does not support segregated congregate care for many reasons which include that many such facilities are abusive, exploitative, fraudulent, and lack effective oversight often as a result of fraudulent misrepresentation coupled with the ignorance of those seeking to enroll loved ones in such facilities, programs, schools, or centers without a valid court order and involuntarily.  In the United States such involuntary placements done without a court order are apparently illegal as they either violate the Americans with Disabilities Act community integration requirement or due process rights of those involuntarily placed.  Now, in regards to parents, in the United States parents have the right to waive their own rights, but, not the rights of their minor children.  See for more information.  Now, most facilities on our watch list include waivers, indemnity clauses, and sworn statements legal guardians must sign assuring the program that the parents/legal guardians have the right to make the placement involuntarily and without due process in a segregated congregate care environment, however, California and federal prosecutors as well as settled law appears to suggest that is not the case.  In fact, in the David Taylor case found at , Taylor sued Provo Canyon School and his mother as co-defendants.  His mother was found liable for 75% of the damages awarded to Taylor as a result of multiple complaints including false imprisonment, while the program was found only 25% liable because the mother owed a duty of due diligence to investigate anyone to which she would entrust care of her child and she failed to do so. 

Now, HEAL opposes segregated congregate care and we find most placements are happening illegally in the USA which if the youth understood their rights would result in unfortunate outcomes for the parents, particularly when they don't exercise good judgment and support the fraud and abuse rather than their own children when they need remedy and justice.  And, HEAL supports all victims of fraud and abuse in seeking remedies at law for any crimes or torts committed against them.  And, that's true whether or not the program or victims are in the USA. 

HEAL has a 5 point argument against segregated congregate care we'd like you to consider:

a.  Segregated care is unconstitutional and a civil rights violation.  It is only permissible if a person is unable to survive independent of an institutional environment.  For more on this, watch the HEAL Report at  Or, see:  which includes in part:    "United States v. Florida – 1:12-cv-60460 – (S.D. Fla.) – On April 7, 2016, the United States filed an Opposition to the State of Florida’s Motion for Partial Summary Judgment.  In the Motion, the State had asked the Court to rule, on a variety of grounds, that the United States could not recover damages for unnecessarily institutionalized children to whom the State had been deliberately indifferent."

b.  Institutionalization is always dehumanizing and coercive.  Institutionalization always harms the institutionalized and deprives them of protected civil rights.  Dr. David Straker, Psychiatry Professor at Columbia University's School of Medicine (Ivy League) explains this in detail at  "Many institutions, from prisons to monasteries to asylums, deliberately want to control and manage their inmates such that they conform and do not cause problems. Even in less harsh environments, many of the institutionalization methods may be found, albeit in more moderated form (although the psychological effect can be equally devastating)."  (See website linked in this paragraph for more info.)

c.  Institutionalization is not in the best interest of children.  Institutions are not ever better for a child than living with a loving family.  Source:       

d.  Reform schools, residential treatment programs, and other segregated congregate care settings have been shown to be ineffective and harmful.  Best source on this currently is:

e. Boarding Schools, even the "good ones", result in a form of social death, isolation, and cause both anxiety and depression.  Therefore, it is clearly not in the best interest of the youth subjected to those environments.  Sources: and

Beyond the above arguments against segregated congregate care, we have reports from the NIH, Surgeon General, Yale University Studies, and much more showing the methodologies of behavior modification are damaging, harmful, and ineffective.  You can request these documents via e-mail.  In addition, for such programs offering academic services or claiming to offer diplomas, certifications, or the like, it is important to check to see if it is a diploma mill with no accredited academic services.  Please see article: "Avoiding Scams: What You Need To Know"  for important information on how to avoid education/training scams.

If you'd like to see what HEAL suggests rather than segregated congregate care (i.e. committing a crime or tort against your child if done against their will without a court order), please see articles: "Fix Your Family, Help Your Teen" and "Emancipation Guide".

October 14th, 2020: A Reading on Benchmark Young Adult School AKA Benchmark Transitions by Michael Crawford, Guest Sermonizer.

In California, the criminal statutes of limitation are 1 year on misdemeanors, 3 years on most felonies, 6 years on felonies with a penalty of 8 years in prison or longer, and no statute of limitations on more serious felonies including murder or any crime punishable by life in prison or the death penalty.  For civil suits in California, the statute of limitations is 2 years.  Here are your options:
1.  Report crimes such as fraud, assault, battery, labor trafficking, and child abuse to law enforcement in California.  You can call the Redlands Police at (909) 798-7614  to inquire about filing an official complaint which may provide the probable cause needed to get a warrant for investigation and/or prosecution. 
2.  File a consumer complaint with your home state's attorney general against Benchmark Transitions (Benchmark) and include your request for compensation for any harm done to you.  If your home state is California or you'd like to file with the California State Attorney General as a non-resident, here is that link:
3.  If you do not wish to file a consumer complaint, you can contact a private personal injury attorney and look into suing in tort/civil court.  However, if you can't afford the retainer, you should expect to settle out of court with a non-disclosure agreement which may bar you from speaking publicly about the incident because you've agreed (even if with a grumbling assent) to the terms of the settlement. 
4.  You may send a new e-mail to with subject "Post My Feedback" and we will post your feedback (e-mail printed to .pdf disclosing your name and e-mail address and any information in your e-mail with that subject) to  and add a direct link to those .pdf files to this page . 

 5. You may also wish to provide a guest sermon.  Guest sermons are posted at , under Progress Reports/Guest Sermons at where appropriate, and on program info pages when applicable.  So, one provided by you on your program would also be placed on this page .  Guest sermons should be written into the body of an e-mail and sent to . Your first and last name will be disclosed (contact info will not be unless you expressly request disclosure).  For sermons available on our site see  (and sermon archives linked on that page).  If you have questions about this option, please contact Please see  to get an idea what your sermon may be worth.



 Last Updated: February 22nd, 2023

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